South Point KIA Employee Reviews

The only reason I went to South Point Kia was that Shawn Hamze was recommended to me by my mother who had a great experience. I was very pleased with his effort and service. He assured me I could trade my car in and get into a new car. I drove off in my new Kia and love my car.

-Debra G.

Some friends of ours had purchased from South Point KIA and told us about their great experience, so we went there. Shawn Hamze greeted us within one minute of us being there, but was not the "pushy salesman." I was very indecisive as to the color and options I wanted, but Shawn was more than willing to bring each car we wanted to look at to us, not us having to walk and follow him. I told him what was important to me about buying a new car, and he listened. He had absolutely no problem making the price work for us. The car I purchased was not the most expensive one, and Shawn never tried to convince me into something else. Definitely a positive experience!

-Holly G.

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Shawn Hamze just sold me a 2011 Optima and it

was the best car buying experience I've had, period. He listened to what I was
looking for and worked to find a vehicle that matched my needs exactly. He even
brought a 2011 Hyundai Sonata over and parked it next to the Kia so I could
compare them side by side.

He was very up front with me with the price
and the financing options. He didn't try any shell games with the numbers.
There was none of the back and forth 'good cop', 'bad cop' with the sales
manager. I was pre-approved through my credit union so I was pleasantly
surprised when he was able to offer me an even better interest rate. Shawn
really did his best to get me the car I wanted at a good price.

Most of us put car buying at about the same level as a trip to the dentist. You know
you have to do it at some point, but you can't help that feeling of dread. If
you're one of those people, do yourself a favor and talk to Shawn the next time
you are shopping for a new car.

I just purchased my 3rd vehicle from the South Point Kia guys. This is my 2nd vehicle purchased specifically from their awesome sales professional, Shawn Hamze. Top notch guy, and a good family man. He knows what loyalty is and is willing to work with you. He is one of the few cars salesmen I've dealt with in my life that I will actually seek out to make a deal with. I purchased my first vehicle from Shawn in 2004. He worked us out the best deal possible then and continued this high level customer experience again this past weekend. Most salesmen like to play the back and forth game with the front office and put the blame on the sales manager for pricing and what deals they can or can't make. Shawn plays it straight and takes full responsibility for his actions. My wife and I went in there thinking we were going to walk out if we couldn't find a deal that we thought was worthwhile. We didn't NEED to purchase anything; we were just testing the waters. We thought our asking price was way too low to get a decent deal. So, to really put it to the test, we came in unannounced. Shawn remembered us; we took a test drive, then sat down and worked out all the details in a very reasonable period of time. And Shawn and the team were able to meet our requested price (with the extended warranty coverage). Can't praise these guys enough. Being a single income family, this is the type of place I need...and definitely the type of car sales professional WE ALL need.

Louis B

-We appreciated Shawn Hamze's attentiveness and courteousness in assisting us

with the purchase of our first vehicle. He took care to explain our options and
negotiate the best deal possible. We highly recommend working with him.

Jo Ann S.

Austin, TX

Recently I purchased my second KIA from Shawn Hamze (2011 KIA Soul) my second

car from South Point in the past 4 years. Both times Shawn was my sales person
and once again Shawn exceeded my expectations and then some.

I too am in the service industry and so I understand what great guest service is
and I have to say Shawn epitomizes all that legendary service is. He listens to
what his customer asks for; he works with a sense of urgency and is constantly
following up on details to ensure that as a guest you receive everything you
request.
Shawn is a true professional and I can guarantee you that when the time comes
for me to purchase another vehicle I will be looking to Shawn. 

Marianne S

Austin, TX

I just purchased a 2010 Rio LX from this location. This was by far the least
pressured car deal I've ever experienced. My sales person was a man named Shawn
Hamze who was fantastic in answering my questions, listening to my needs, and
adding the extra incentive.

Matthew P.

Austin, TX

We just purchased a new vehicle from Shawn Hamze and it was a very pleasant buying experience. We came in looking at a base model, and ended up going with a middle of the line 2011 Optima. The process was easy, fast and honest. I highly recommend working with Shawn!

Gabriella L.

Bastrop, TX

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If you want a KIA and don't want to waste time bargaining for
the best price, find Shawn Hamze at this dealership. Unlike other car sales
person or dealership, he is not confusing or frustrating to deal with. For an
intelligent and clean approach to car sales industry and service, Shawn is the
best I found.

Leah M.
Austin, TX

Shawn Hamze was an awesome salesperson! He assisted us in a timely manner and
was very courteous to us. Thank you Shawn for getting us the car we liked and
working with us on the price! We definitely recommend Shawn to others.

-Ruben &
Elisena Diaz

After doing my research online and visiting every other dealership, we went to South Point Kia and asked for Shawn because we saw his name on the website. He took us straight to car we asked about and handed us the keys for a test drive saying since we were already Kia owners, we were family. My husband and I were able to drive the cars alone and openly discuss them. Shawn was very patient with me and answered all my questions. He knew his cars, which was a relief after spending most of the day with new sales people who didn't know the specs of the cars they were hoping to sell. We had a great experience buying both of our Kia's there. They offered us significantly more for our trades and with the loyalty rebate fully met our needs. Great job!!

Edlena S.

Buda, TX

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After a terrible experience at Capitol Kia on 183, I was without a car for 4 days. I was really stressed about having to start the whole process over again. I took some time to read the reviews about the other Kia dealership in Austin, South Point Kia. I saw that Shawn Hamze had great reviews overall and decided to email him before wasting any time on the lot. I told him exactly what car I wanted and exactly what I wanted to pay per month for "x" amount of months. The price per month that I requested was the same price I had asked the finance guy at Capitol Kia for...at Capitol Kia the finance guy told us that he would "loose his job if he offered that price". Somehow magically, Shawn was able to offer us that price and he was able to do it without any haggling or "stepping out to talk to the manager" and he still has his job. Wow...it's a miracle. Shawn responded to my email within 30 minutes, assured me he could meet our needs and started the financing paperwork over the phone so that we wouldn't waste time at the dealership. Shawn never tried to sale me on a different car or different product. He never tried to sale me a lease instead of a finance contract. He quickly made my wishes into a reality and was very laid back the entire time we were meeting with him. He gave me a brand new car that had just been unwrapped from the factory with 4 miles on it. He had it detailed and filled it up with gas. It's a black 2011 Kia Sorrento LX and it is beautiful. While waiting for the financing guy to be freed up he took the time to walk through all of the warranty info and car info. The financing guy did not pull any tricks during our time with him. He filled out the contract exactly as Shawn had said it would be filled out which was a new experience for us. At capitol Kia the salesperson would promise things would go down one way in financing and the financing guy would come up with paperwork that was nothing like the salesperson promised so you would have to start all over again. We were so relieved when everything went easily in financing. South Point Kia was not pushy, the transaction went smoothly and they showed us how buying a new car is supposed to go. My husband and I were very happy with our entire experience at South Point Kia and specifically with Shawn Hamze as our salesperson. I highly recommend that you give Shawn a try, especially if you are walking away from a bad Capitol KIA 183 experience. If you want a no-haggling, drama free, mistake free, stress free car buying experience make the drive to South Point Kia or just email Shawn at sh102070@yahoo.comto see what he can do for you.

Amber F.

Leander, TX

I can't imagine Shawn Hamze being any nicer to work with in buying my new
Kia.....so easy going- nooooo pressure. I'm very happy and relieved that I
could have this kind of experience buying a new car. Other dealers I visited I
couldn't say this about. If you want a Kia you might should meet him.

Leah M.

Austin, TX

We just purchased our 3rd car from the South Point Kia Dealership and it has been a very pleasant experience! Shawn Hamze in the sales dept. has always been very helpful with being very attentive and finding us the best value for us. Also, the service center has always given us the best service. I would certainly recommend this dealership and if you have a chance talk with Shawn!

Alijandro B

I bought my first Kia (I've owned Jeeps and VWs previously) on Friday night from Shawn Hamze and I CANNOT say enough good things about the entire process and Shawn himself. I bought a 2011 Soul and I still can't get over what an incredibly cool car it is, and for such a low price. Shawn helped me find the EXACT car that I was looking for and didn't try to force me into any extra features that I didn't want. I actually live closer to Capitol Kia and tried them first. Frankly, I was repelled by their pushy attitude and inability to listen to what I wanted to buy. I gave South Point a shot and I can safely say that it was absolutely worth the drive to S.Austin. Loved the buying process, loved Shawn and loooove my new car!!

Revell M

South Point Kia is GREAT!!

I had a great buying experience at South Point Kia for my new car. After the regular negotiations, everything was settled to my delight. The Salesperson who made did all happen was SHAWN. This is the go-to guy at this dealership. He kept is promises and was totally above board. I will buy from him again!!!!!! 

Reuben Alex

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Thank you very much Shawn for a great purchasing experience. Shawn was very professional and helped a ton with my buying price. I went thru USAA buying service and highly recommend that and South Point KIA and Shawn Hamze. Thanks again.

A. Turner

Thank you South Point Kia for a positive purchasing experience.
Internet Sales Specialist Shawn Hamze made sure the process with smooth and quickly.
We bought a Soul Sport for our daughter. It was ready when we arrived and we got a great deal.
Keep up the good work!

Patrick C.

My husband and I had the BEST experience ever with Shawn Hamze and Jose. I had found a vehicle that I
liked online and immediately called Shawn. We made an appt., I test drove the car and I was able to take 
my new car home for Christmas! It was EASY! I had done my homework before and went in with lots of 
questions, but before I could even ask, Shawn was already giving me more information than what I had 
needed. The communication was easy and very thoughtful. I appreciate everyone that helped us out and
all the wonderful customer service that we received. I have already told me friends and family to go to
Shawn and the team at South Point Kia. I seriously do not want to deal with any other dealership here in 
town for the rest of my days. My next car will be a brand new one from there and I cannot wait! 
Thanks for the wonderful experience!

Bryan B. 
Leander, TX 1/1/2011

JD and the South Point Team were awesome. 

My wife and I used http://CarWoo.com to find a dealer from which to buy a 2011 Sorrento.
 South Point Kia matched the best offers we had from dealers in other cities, so we decided
to go with them to save us from making a trip to Dallas, Odessa or Oklahoma. Because of 
the cliché horror stories that everyone knows about car dealerships, my expectations were
not high. However, my preconceived notions could not have been more wrong. As soon as 
we arrived we were able to immediately go in and start the process. I attribute this mostly
to the Car Woo process. While I thought the salesmen would try to haggle or up-sell at any
moment, it never happened. Instead, he answered all of our questions and was very calm
and polite. I thought that we surely would get the shaft when we went to the "finance room".
Instead; it was more of the same great experience. The finance manager answered all of
our questions and explained everything as thoroughly as he could. Even though we were the
last people there on New Year's Eve, no one ever rushed us or tried to bulldoze us. Our
salesmen even waited for us after we had finished with finance to congratulate us and ask if
we had any more questions, concerns, etc. Overall, the experience could not have been
better. The combination of Car Woo and the honest people at South Point Kia made our car
buying experience fantastic.

Kenneth ‎ - Dec 27, 2010

Ask a first-time car buyer, Shawn at South Point Kia in Austin, TX, really made my 
experience great. He was honest, communicated well, and I didn't feel like I was ever 
being hassled. If you are looking for a Kia, go to South Point Kia and ask for Shawn.
 (I purchased a 2010 Kia Soul)

By Tyler - Nov 1, 2010

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Such A Wonderful Experience‎‎ I submitted a request on their website
and within the day Shawn Hamze was able to set up a time to look at new cars. Later
that weekend, I was in and out with my new Kia Forte before lunch! He really worked
with me on getting my financing where I wanted it. I've never been to a car dealership
that provided such ease. I love my new Kia.

By Lisa - Oct 16, 2010
Great experience‎‎ I had been looking at used cars but Shawn Hamze was
able to get me new Optima, the exact model and color I wanted, at a great price with
absolutely no hassle. Can't believe how easy it was! Will definitely tell everyone I know.


This was the easiest buying experience I have ever had. I contacted Shawn Hamze at South Point Kia over the Internet and it was totally a NO HASSLE deal. I submitted my credit on line and he had my new SOUL ready for me when I got there. The whole transaction took less than an hour and I was gone. I will send everybody I know to south Point Kia to see Shawn Hamze. I LOVE MY NEW CAR!

-KIM

I have to say that without a doubt, this was the best car buying experience I've ever had. J.D Juarez was great!!! He went above and beyond to get me exactly what I needed, and made sure it was within my budget. Everyone there was very friendly and fun. I highly recommend South Point Kia, especially J.D!!!!‎

Deanna Adams

Awesome salesperson! ‎‎
by Marty - Jun 21, 2010

I just wanted to say that J.D. Juarez is great to work with. We talked several times on the phone and he kept running out to the lot to take photos to send to me. He was exceptionally personable and extremely patient! I would not hesitate to recommend him to anyone looking for a great auto purchasing experience.‎
maps.google.com

John H.
Round Rock, TX
7/31/2009 

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I thought I had posted a review for this dealership earlier, but I guess not. So here I go...

Originally, at the end of June I started looking around for a new car due to the Cash for Clunkers program. The 2010 Kia Soul was at the top of my list, so I went to Capitol Kia. Had a horrible experience there, so I decided to go to South Point Kia in South Austin.

The difference between these two dealerships is amazing. South Point Kia, from the get go, treated me so much better than the other dealership. Shawn Hamze, my salesman was great and treated me like an actual person, and after I expressed interest in getting the Soul he kept in contact with me. Finally, a week ago I decided to get the Soul. He got me a great deal, and Eric, the finance manager was great as well. He was very funny and made the experience enjoyable, as strange as that sounds. He was able to get a low-interest loan with no hassle. And, to top it off, a week after I got my Soul Shawn called me to ask how everything was.

-I can't speak as to the service, having purchased the car this past week, but the sales experience was the most agreeable I've ever had with a dealership. After visiting the north side Kia dealership and getting the old "If you buy it today here's what I can do for you . . ." spiel, we found the low pressure atmosphere at South Point a welcome relief. Steven explained the features and answered our questions without any hyperbole and sat quietly as we took the car out and discussed its features. We always felt he was being honest with us. We took a friend with us who wanted to finance her car and Kia gave her what appears to be an excellent loan at a competitive rate of interest. We left with two Kia Souls. Will continue to document our experience, but so far so good!